Welcome to www.kashmirka.com (the “Website”). This Return Policy governs the return process for products offered by Kashmirka (“we,” “our,” or “us”). By placing an order on our Website, you agree to the terms and conditions outlined in this Return Policy.
1. Eligibility for Returns
1.1 Damaged or Defective Products
If you receive a damaged or defective product, please contact us within [X] days of receiving the item. We will provide instructions on how to return the product for a replacement or refund.
1.2 Change of Mind
If you change your mind about a purchase, we accept returns within [Y] days of receiving the item. The product must be unused, in its original packaging, and in the same condition as when you received it.
2. Return Process
2.1 Authorization
To initiate a return, please contact us at [contact@kashmirka.com] or through our [Customer Support] within the specified timeframe to request authorization. Clearly state the reason for the return and provide any necessary details.
2.2 Shipping the Product
Once your return is authorized, pack the product securely and ship it to the address provided during the return authorization process. Customers are responsible for return shipping costs.
3. Refund
3.1 Refund Issuance
Refunds for damaged or defective products will be issued to the original payment method within [2] business days of receiving the returned item.
3.2 Refund Amount
For returns due to a change of mind, the refund amount may be subject to deduction of original shipping costs. Refunds will be processed to the original payment method within [2] business days of receiving the returned item.
4. Exceptions
4.1 Non-Returnable Items
Certain items are non-returnable, including [list specific items or categories]. Please check the product description or contact us for information on non-returnable items.
4.2 Personalized or Customized Products
We do not accept returns for personalized or customized products unless they are damaged or defective.
5. Cancellations
5.1 Order Cancellations
To cancel an order, please contact us as soon as possible. If the order has not been shipped, we will cancel the order and issue a full refund. If the order has been shipped, the return process outlined above will apply.
6. Changes to Return Policy
We reserve the right to update, change, or replace any part of this Return Policy by posting updates on the Website. It is your responsibility to check for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
7. Contacting Us
If you have any questions about this Return Policy, please contact us at:
Kashmirka
www.kashmirka.com
Email: kashmirkaofficial@gmail.com
[Customer Support]
Refund Policy for Kashmirka
Last Updated: [Date]
Welcome to www.kashmirka.com (the “Website”). This Refund Policy explains how refunds are processed for products offered by Kashmirka (“we,” “our,” or “us”). By placing an order on our Website, you agree to the terms and conditions outlined in this Refund Policy.
1. Eligibility for Refunds
1.1 Damaged or Defective Products
If you receive a damaged or defective product and a return is not desired, we may issue a refund without the need to return the item. Please contact us within [15] days of receiving the item to request a refund.
1.2 Unfulfilled Orders
In the event that we are unable to fulfill your order, we will issue a full refund.
1.3 Change of Mind
Refunds for change of mind are subject to our Return Policy. Please refer to that policy for more information.
2. Refund Process
2.1 Authorization
To initiate a refund, please contact us at [kashmirkaofficial@gmail.com] or through our [Customer Support] within the specified timeframe to request authorization. Clearly state the reason for the refund and provide any necessary details.
2.2 No Return Required
For eligible cases such as damaged or defective products where a return is not desired, we may issue a refund without the need to return the item.
2.3 Refund Issuance
Refunds will be processed to the original payment method within
[X] business days of approving the refund.
3. Exceptions
3.1 Non-Refundable Items
Certain items are non-refundable, including [list specific items or categories]. Please check the product description or contact us for information on non-refundable items.
3.2 Personalized or Customized Products
We do not offer refunds for personalized or customized products unless they are damaged or defective.
4. Cancellations
4.1 Order Cancellations
To cancel an order, please contact us as soon as possible. If the order has not been processed or shipped, we will cancel the order and issue a full refund. If the order has been processed or shipped, the refund process outlined above will apply.
5. Changes to Refund Policy
We reserve the right to update, change, or replace any part of this Refund Policy by posting updates on the Website. It is your responsibility to check for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
6. Contacting Us
If you have any questions about this Refund Policy, please contact us at:
Kashmirka www.kashmirka.com Email: kashmirkaofficial@gmail.com [Customer Support]